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Privacy Policy

Last updated: September 15, 2025

1. Introduction

We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our subtitle format conversion service. By using our service, you agree to the collection and use of information in accordance with this policy.

Our service allows users to convert between various subtitle formats (LRC, SRT, VTT, ASS, SSA) directly in their browser. We are committed to transparency about our data practices and your privacy rights.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact information (name, email address) when you contact us
  • Feedback and correspondence when you communicate with us
  • User preferences and settings

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • Device information (browser type, operating system)
  • Usage patterns (pages visited, features used)
  • Technical data (IP address, referrer URL)
  • Performance metrics to improve our service

2.3 File Processing Information

Important: Our subtitle conversion process happens entirely in your browser using JavaScript. We do not upload, store, or transmit your subtitle files to our servers. Your files remain on your device throughout the conversion process.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our subtitle conversion service
  • To improve and optimize our website performance
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and improve user experience
  • To ensure security and prevent abuse of our service
  • To comply with legal obligations and protect our rights

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data transmission using HTTPS
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

5.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled:

  • Session management and security
  • User preferences (theme, language)
  • Form submission and CSRF protection

5.2 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. These help us improve our service but do not identify you personally.

6. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Third-party services we may use include:

  • Content delivery networks (CDNs) for faster loading
  • Analytics services for usage statistics
  • Security services for protection against threats

7. Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your personal information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Contact Page: Contact Us

Privacy Commitment

We are committed to protecting your privacy and maintaining the trust you place in us. Our subtitle conversion service is designed with privacy in mind - your files never leave your device during the conversion process. We will continue to implement best practices and comply with applicable privacy laws to ensure your personal information remains secure.